Privacy Policy

Effective Date: [Insert date]

At AUREVA, we believe privacy should be handled the same way we approach everything else: thoughtfully, clearly, and without unnecessary complication.

This Privacy Policy explains how we collect, use, and share your personal information when you visit AUREVA, make a purchase, sign up for our emails, contact us, or otherwise interact with our store. Our website is powered by Shopify, and some of the information you provide is processed through Shopify and the service providers we use to run the business.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our store, we may collect certain personal information depending on how you interact with us.

This may include:

• your name
• billing address
• shipping address
• email address
• phone number
• payment and transaction details
• order history
• messages you send to us
• device information such as IP address, browser type, and how you use the site

We collect this information when you place an order, begin checkout, sign up for emails, browse the store, contact us, or interact with our website through cookies and similar technologies. These categories are consistent with the data types already described in your current Shopify-hosted privacy policy. 

2. How We Use Your Information

We use your personal information to run the store and serve you properly.

That includes using your information to:

• process and fulfill orders
• send order confirmations, shipping updates, and customer service messages
• communicate with you about your purchase
• respond to support requests
• improve our website, products, and customer experience
• detect fraud, misuse, or security issues
• send marketing emails or promotions if you’ve signed up to receive them
• comply with legal and regulatory obligations

Your store already invites customers to join your email list for “Skin notes & early drops,” so it’s appropriate to disclose email marketing here in a simple, transparent way. 

3. How We Collect Information

We collect information in a few different ways:

Directly from you
When you place an order, sign up for emails, fill out a form, or contact us.

Automatically
When you browse the site, we may collect device and usage information through cookies, pixels, log files, and similar technologies.

From service providers or partners
For example, from payment processors, Shopify, analytics tools, advertising partners, or fraud-prevention services that help us operate the store.

These collection methods reflect the way your current privacy policy and Shopify-hosted infrastructure operate. 

4. Cookies and Similar Technologies

Like most ecommerce stores, we use cookies and similar technologies to make the website function properly, remember your preferences, understand how visitors use the site, and improve marketing performance.

These technologies may help us:

• keep your cart and checkout working
• understand which pages are being visited
• measure site performance
• improve advertising relevance
• remember your preferences on future visits

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

5. Email Marketing and Communications

If you subscribe to our emails, we may send you updates about new launches, rituals, offers, product news, or other brand communications.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at support@aurevabody.store.

Even if you opt out of marketing emails, we may still contact you about your orders, returns, shipping, or customer service matters.

6. How We Share Information

We do not sell your personal information in the ordinary sense of handing over customer lists for money. However, we may share your information with trusted third parties when needed to run the store and provide services to you.

This may include:

• Shopify, which hosts and powers the store
• payment processors
• shipping and fulfillment partners
• email and marketing platforms
• analytics providers
• fraud prevention and security partners
• professional advisers or legal authorities when required

Your current privacy policy already explains that information may be shared with Shopify, vendors, business and marketing partners, affiliates, and legal or transactional counterparties where necessary. Source

7. Shopify

Our store is hosted by Shopify, which allows us to sell products and process transactions securely online.

Because of this, some personal information you provide to us is processed by Shopify in accordance with Shopify’s own privacy and security practices. If you want to learn more about how Shopify handles data, you can also review Shopify’s privacy materials through the links referenced in your current privacy page.

8. Payment Information

Payments are processed through third-party payment providers. We do not store your full payment card details ourselves.

When you make a purchase, your payment information is handled by secure payment processors and ecommerce infrastructure providers that help complete the transaction.

9. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information.

These may include the right to:

• request access to the personal information we hold about you
• request correction of inaccurate information
• request deletion of your information
• request a copy of your information
• opt out of marketing communications
• object to or restrict certain processing in some circumstances

Your existing privacy policy already states that customers may have rights such as access, deletion, correction, portability, and communication preference management depending on location. 

To make a privacy request, contact us at support@aurevabody.store.

We may need to verify your identity before completing certain requests.

10. Retention of Information

We keep your information only for as long as necessary to operate the store, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

For example, we may retain order information for accounting, tax, fraud-prevention, or customer support purposes, even after a transaction is complete.

11. International Transfers

If you access our store from outside the country where our operations or service providers are located, your information may be transferred to and processed in other countries.

Your current privacy policy already notes that personal information may be transferred internationally, including outside the EEA or UK where applicable safeguards are used. 

12. Children’s Privacy

Our website and products are not intended for children, and we do not knowingly collect personal information from children.

Your current privacy policy states that the services are not intended for children under the age of majority. 

If you believe a child has provided personal information to us, please contact us at support@aurevabody.store and we will review the matter.

13. Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards appropriate to the nature of the information.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

14. Third-Party Links and Services

Our website may contain links to third-party websites or services. If you click on a third-party link or interact with an outside platform, their privacy practices will apply instead of ours.

We are not responsible for the privacy, security, or content practices of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

When we make changes, we will post the updated version here and revise the effective date above. Your continued use of the website after any update means you accept the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact us at:

AUREVA 
Email: support@aurevabody.store